Expertise

Software & SaaS

My software work starts with the operating problem and the business rules the product has to support.

How I approach it

What this means in my work.

I have worked as a functional architect, product owner, requirements author, and earlier in my career as a hands-on developer. The common thread is translating operations into software behavior: users, workflows, data, permissions, controls, exceptions, integrations, and acceptance criteria.

That background makes me skeptical of software that automates a poorly understood process. I prefer to establish the operating model first, then use technology to make it faster, clearer, more controlled, or easier to scale.

In practice

Software is an operating model expressed in rules and behavior.

The examples include commercial software, internal manufacturing systems, and inventory platforms.

7 projects represented here

Featured examples

Start with these.

01WorkProfessional Products, Inc.

DME Advantage Orthopedic-Practice Software & Deployment Program

Development and deployment leadership for customer-facing vertical software connecting orthopedic-practice DME inventory, par-level replenishment, product-to-HCPCS relationships, utilization reporting, dispensing, procurement, training, and post-implementation management.

HighlightA beta orthopedic practice increased DME revenue by more than 25% after implementation compared with its own prior DME revenue.

02WorkThe InfoConnection, Inc.

Multi-Level BOM Manufacturing Software Product

An early commercial manufacturing-software product authored by Dean to manage and analyze multi-level bills of material before modern ERP and SaaS became commonplace.

HighlightDesigned and authored a multi-level BOM manufacturing software product that was commercially published and sold.

03WorkThe InfoConnection, Inc.

Multi-Store Inventory Management System

A production Microsoft Access inventory-management system designed, programmed, installed, and supported by Dean for a paying multi-store nonprofit client.

HighlightDesigned, programmed, installed, and supported a Microsoft Access inventory system for a multi-store nonprofit client, including user training and ongoing maintenance.

04WorkRyteTek, LLC | Medical-device client

Enterprise ERP/MES Modernization & Digital Operations Platform

ERP and MES modernization consulting connecting business processes to functional designs, data structures, wireframes, development priorities, and ERP, warehouse, finance, product-data, and mobile workflows.

HighlightProvided ERP/MES modernization and project-management services from May 2021 through October 2022.

05WorkProfessional Products, Inc.

ERP-Integrated B2B Commerce & Digital Order Workflow

Customer-facing B2B commerce leadership connecting product catalog, account and address rules, checkout, shipping and payment choices, mobile UX, administrative workflows, release governance, and production ERP order integration.

HighlightBy May–June 2020, the B2B website pulled product information from ERP, sent online orders to ERP, and received an internal order number in return.

Across these examples

The recurring pattern.

Across the software work, the constant is functional architecture: understand the users and operating rules, make requirements explicit, design for exceptions and controls, and test whether the product actually supports the intended work.

More related work

The broader record.

2 additional examples connected to Software & SaaS.

Work

Multi-Store E-Commerce Platform Modernization & ConsolidationProfessional Products, Inc. · 2010s

Commerce-platform modernization leadership spanning make-or-buy evaluation, licensed multi-store architecture, source-code rights, database and code migration, storefront configuration, staging, and production cutover across multiple company sites.

View work →