Dean H. Stanton · Selected Work
ERP-Integrated B2B Commerce & Digital Order Workflow
Customer-facing B2B commerce leadership connecting product catalog, account and address rules, checkout, shipping and payment choices, mobile UX, administrative workflows, release governance, and production ERP order integration.
Results
Results and contributions.
Architecture evaluation and option selection.
01
Situation
Operating context
PPI needed a scalable B2B commerce channel that exposed controlled product information, respected customer and account rules, supported digital ordering and mobile use, and connected reliably to internal product, inventory, customer, and order systems.
02
Challenge
What made the work difficult
The platform had to give customers a usable catalog and checkout while respecting internal account, product, inventory, pricing, shipping, and payment rules. Changes also needed careful testing, release coordination, and architecture review.
03
Dean's role
Responsibility and authority
Dean acted as executive product and business-process owner, defining UX and operating requirements, prioritizing issues and changes, participating in testing and release governance, and challenging architecture decisions that could increase operating risk or infrastructure dependence. Programming, hosting, payment services, and implementation execution remained shared.
04
Actions
How the work moved forward
- Defined product catalog, customer-account, address, permission, checkout, shipping, payment, discount, mobile, and administrative workflows.
- Connected customer-facing commerce requirements to internal product, inventory, customer, and order processes.
- Directed issue prioritization, testing, staging-to-live releases, and operating defect resolution.
- Evaluated cloud and hosted alternatives against operating requirements and infrastructure risks.