DME Advantage Orthopedic-Practice Software & Deployment Program
Development and deployment leadership for customer-facing vertical software connecting orthopedic-practice DME inventory, par-level replenishment, product-to-HCPCS relationships, utilization reporting, dispensing, procurement, training, and post-implementation management.
Results and contributions.
Aggregate historical product revenue across practices, rather than an annual rate.
Operating context
Orthopedic practices needed better control of DME inventory, replenishment, product-to-HCPCS relationships, utilization, dispensing, procurement, and management reporting. PPI had domain knowledge that could be converted into a practice-facing operating solution.
What made the work difficult
The product had to translate inventory, replenishment, dispensing, billing-support, and supplier requirements into usable software and a practical implementation model for orthopedic practices.
Responsibility and authority
Dean led the concept, business model, functional design, and implementation of the DME Advantage solution. His work covered practice workflows, inventory and replenishment logic, HCPCS and product relationships, reporting, commercialization, onsite implementation, training, and post-implementation review.
How the work moved forward
- Defined practice workflows for DME inventory, par levels, replenishment, dispensing, procurement, and utilization reporting.
- Connected product data and HCPCS relationships to the practice-facing operating model.
- Directed productization, pricing and marketing requirements, customer implementation, training, barcoding/bin setup, and account support.
- Used live deployment experience, a 90-day management review, and post-go-live stabilization to refine the operating approach.