Perforated-Vinyl Supply Disruption, Material Substitution & Customer Transition
A supply-continuity response to a sole-source failure, constrained inventory, substitute-material decisions, product transition sequencing, and customer communications that maintained commercial supply through the disruption.
Results and contributions.
Operating context
PPI lost its final U.S. source for an expanded perforated-vinyl material with little notice, creating immediate inventory, product, and customer-transition risk.
What made the work difficult
The response had to coordinate remaining inventory, substitute-material decisions, product-data changes, order sequencing, customer impact, and communications without treating the issue as purchasing alone.
Responsibility and authority
As General Manager and COO, Dean set continuity priorities and led the material, product-transition, sequencing, and communication decisions across purchasing, engineering, product management, production, sales, and customer service.
How the work moved forward
- Assessed remaining-inventory windows and the timing constraints they created.
- Directed substitute-material and product-transition decisions across affected items.
- Coordinated order and cutover sequencing with product and operating constraints.
- Identified affected customers and governed sales and customer communications.
- Connected the sourcing response with product lifecycle, data, and customer-transition work.